Return/Refund Policy
Return and Refund Policy
We take pride in offering high-quality products and services. Due to the nature of our offerings, we maintain a strict return and refund policy. Please read carefully before making a purchase.
No Refunds or Exchanges
We do not offer refunds or exchanges on any of our products or services unless there are extreme circumstances. Each item is curated with care, and most of our products are personalized, health-related, or digital, which makes them non-returnable.
Extreme Circumstances
- Refunds or exchanges may be considered in extreme circumstances, such as:
- A product arrives damaged or defective.
- An error in the service or product delivered that differs significantly from what was advertised.
In these rare cases, you must contact us within 7 days of receiving the product with a clear description and photographic evidence of the issue.
Non-Refundable Items and Services
- Tinctures and Immunity Herbs: Due to safety and health regulations, we cannot accept returns or exchanges for these products.
- Tarot Readings and Astrology Charts: These are personalized services that cannot be refunded after delivery.
- Affiliate Products: Affiliate products are fulfilled by third-party stores. Please refer to the return and refund policies of the specific store where the item was purchased. For any issues with affiliate products, you must notify the company that provided the product directly.
Refund Process
In the rare event that a refund is approved, it will be issued via the original payment method within 7-10 business days. Shipping fees and handling charges are non-refundable.
We appreciate your understanding and trust in our products and services.
For any inquiries or to report an issue, please contact us at [ myourtruth@gmail.com ].
We make sure to answer all emails within a 24 hour timeframe.